About Us:

Ravadid Immigration Services, founded in 2019, specializes in guiding clients through the complexities of Canadian immigration. We at Ravadid pride ourselves on professionalism, integrity, and client satisfaction, offering tailored services to meet individual needs. With a team of experienced professionals, Ravadid helps clients navigate various immigration pathways, including work permits, family sponsorship, and business immigration. Our commitment to excellence ensures a stress-free immigration process, maximizing clients’ chances of success.

Job Summary:
The new office of Ravadid in Yarmouth is planned to start on September 1st. We are seeking an experienced Office Manager & Finance Coordinator to oversee and manage our office operations in Yarmouth, Nova Scotia. The ideal candidate will have a proven track record in managing staff, ensuring operational efficiency, delivering exceptional client service, and excelling in financial accounting and strategic planning. Additionally, the candidate should be able to communicate effectively with Farsi-language customers as the main point of contact.

Key Responsibilities:

• Operations Management: Plan, direct, and evaluate the operations of an immigration services office. Ensure efficient and cost-effective operation by streamlining processes and implementing electronic filing and retrieval systems.
• Staff Management: Manage staff, assign duties, and ensure a productive workplace. Oversee hiring, development, and retention of staff.
• Customer Service: Enhance customer service, handle customer requests and issues, and ensure a high level of customer satisfaction.
• Financial Management: Plan budgets, authorize expenditures, monitor revenues, and maintain complete sets of books and records of accounts. Handle payroll, manage bills, and complete tax remittance forms.
• Technology and Software Management: Utilize office management and accounting software to streamline operations and maintain accurate records.
• Networking and Collaboration: Establish and maintain strong connections with third-party service providers to enhance service offerings. Negotiate partnerships, set collaboration terms, and develop robust relationships to ensure seamless integration and improved client satisfaction.
• Market Analysis and Strategy Development: Assist in the development and implementation of marketing strategies to attract new clients.
• Client Communication: Serve as the main point of contact for all clients, with a special focus on Farsi-speaking clients, ensuring clear and effective communication and promptly addressing their needs.

Qualifications:

• Bachelor’s degree in operations management, Accounting, Finance or a related fields.
• Minimum of 7 years of experience in office management.
• Strong financial accounting skills and experience with bookkeeping.
• Proven ability to manage staff and optimize workflow.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in Microsoft Office Suite, Adobe Photoshop, email platforms, Zoom, and Microsoft Teams.
• Excellent interpersonal and organizational skills.
• Ability to analyze market trends and develop effective marketing strategies.
• Strong negotiation skills and experience in vendor management.
• Fluency in Persian and English for effective communication.
• Commitment to work in Yarmouth, Nova Scotia, for at least two years.

Skills:

• Excellent Communication Skills

• Time Management
• Problem-Solving Abilities
• Attention to Detail
• Interpersonal Skills
• Adaptability
• Organizational Skills
• Office Administration
• Financial Accounting
• Data Entry
• General Office Work
• Financial Management
• First Aid

Technical Proficiency:

• Microsoft Office Suite (Excel, PowerPoint, Word, Access)
• Adobe Photoshop
• Accounting Software
• Office Automation Software
• QuickBooks

Languages:

• English and Persian (Writing, Speaking) – Imperative
• French/other languages – an asset

Application Process:
Interested candidates should send their resume and a cover letter to [your email address] with the subject line ” Office Manager & Finance Coordinator Application – Yarmouth, NS.”
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only those selected for an interview will be contacted.